Your customer database with service history and vehicle info. Click any row for full details.
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No customers yet
Customers are automatically added when someone books through your website.
My Schedule
Request Skillset Update
Request changes to your skillset. Your manager will review and approve.
Messages
All SMS and email conversations with your customers.
No messages yet
Messages will appear here when you send or receive SMS/email with customers.
Work Orders
Estimates, repair orders, and invoices across your shop. Real-time read of the WO substrate.
The Work Orders engine is coming online. Once HelpWin enables wo_full_v0 for your shop, estimates, repair orders, and invoices will appear here in real time.
Active
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Overdue
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Awaiting parts
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Ready for pickup
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Posted today
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Work Order
Inspections
Digital Vehicle Inspections sent to your customers. Real-time read of the DVI substrate per dvi-full-spec.
The DVI engine is coming online. Once HelpWin enables dvi_v0 for your shop, inspections, customer dispositions, and engagement metrics will appear here in real time.
Active
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Sent, not viewed
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Customer viewing
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Signed (30d)
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AI-flagged
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Analytics
Customer Overview
Booking Overview
0
Total Bookings
0
Completed
0
No-Shows
0%
Cancel Rate
Appointments Per Week
Busiest Patterns
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Busiest Day of Week
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Busiest Time Slot
Cancellation Timing
Top Services This Month
Operations
0
Leads This Month
$0
Estimated Value
0%
Conversion Rate
Lead Funnel
Recent Leads
Period Comparison
Bookings Over Time
Last 8 weeks
Revenue Analytics
Peak Hours Analysis
Top 5 busiest hours
Top Services (All Time)
By booking count
Month-over-Month
Completion Rate
Team Members
Add Team Member
Adaptive Scheduling
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Booking Widget
Auto-assigns appointments to employees by skillset and load.
Adaptive Scheduling Tier
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Google Business Profile
Not linked
Link your Google Business Profile to surface real Google reviews inside your booking widget. Customers see your star rating + recent reviews next to the schedule, building trust before they book.
Download a complete export of all your business data stored in HelpWin.
Vacation / Pause
Set a pause window when you'll be unavailable. During the window your public booking widget shows a "fully booked" stub with the return date. Customers can still book appointments for after the pause ends. Only one pause window can be active at a time.
Pause currently active:
Shown on your public booking page during the pause. Leave blank to use the default copy.
Referrals
Earn credits by referring other businesses to HelpWin. Share your unique link below.
Your Referral Link
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0
Total Referrals
0
Pending
0
Converted
$0
Credits Earned
Quick Share Message
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Billing
Your subscription, payment method, and six-year pricing schedule.
HelpWin is in pre-launch hardening. Your subscription and payment controls open here once HelpWin is cleared to onboard the first paying client. The six-year pricing schedule below is the schedule that will activate at that point.
Subscription
Plan status
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Current year
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Monthly rate
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Next billing date
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Payment & cancellation
Cancel at the end of any year with 30 days written notice. Mid-year cancellation is prorated against work HelpWin has delivered for that year.
Pricing schedule
HelpWin's monthly rate tracks an hourly wage standard that grows by about $1 per hour each year. You see the whole schedule before you start. There are no surprise increases.
Year
Hourly wage anchor
Monthly
Annual
Status
After Y6, HelpWin holds Y6 pricing for ongoing service unless you and HelpWin agree in writing to a new schedule.